Delivery time for translation, proofreading, copy-editing or any other linguistic services varies depending on the length and the type of text we are dealing with. Although we aim to deliver all projects as soon as possible, we would never compromise on quality in exchange for a fast delivery.

We will take into account any delivery dates suggested by our customers. In case they are not feasible, we will do our best to reach an agreement.

Any requested service for which it was agreed that we will need to work outside normal working hours (at night, during weekends or on a bank holiday) to meet the deadline will be characterized as "urgent" and will thus be charged accordingly (i.e. a surcharge will be applied to the total price). The surcharge will depend on the service requested.

Sphera Editing Services reserves the right to refuse any project considered "urgent" whenever its characteristics will not allow us to guarantee the quality of the service.